Good to Know

Frequently Asked Questions (FAQs)

Check-in starts at 15:00. We kindly ask guests to check out by 10:30 at the latest. Please let us know if you will be arriving after 20:00.

No, pets are not allowed in the Hotel Niederreiter.

We accept payment in cash or card (VISA, MasterCard, Maestro, Diners Club and JCB).

Please contact us to find out more about all-inclusive deals and group discounts at the Hotel Niederreiter.

We ask our guests to transfer in advance a deposit of 30% of the total price.

The deposit will be kept by the hotel as a cancellation fee if the cancellation is made less than one month before the scheduled date of arrival. If you don't arrive without making a cancellation first, we will charge 100% of the total price of your booking. 

There is no right of withdrawal according to § 18 Chap. 1 Z. 10 for distance and off premises contracts, the AGBH 2006 (General Terms and Conditions of business for the Hotel Industry) apply to our house.


During the summer season 2020 (June - October 2020) we will have a different cancellation policy. 

You can cancel your booking for free until 7 days prior to arrival. If you have to cancel your booking on short notice (due to the corona crisis) you will have the opportunity to reschedule to a new date within the same season. 

We recommend that guests purchase holiday cancellation insurance.

Still got questions?

Then don't hesitate to get in touch with us! Send us an e-mail, give us a call on +43 6584 7754 or send us a non-binding enquiry.

Send a non-binding enquiry


  • A travel warning for the province of Salzburg is issued
  • A state-mandated quarantine for travellers out of the province of Salzburg
  • You test positive for Covid-19 (documentation of positive test result required) 
  • The district Zell am See is flagged red according to the Austrian Corona traffic light system
  • Skiing is prohibited in the region Hochkönig due to Covid-19
  • Travel is not possible due to border closure